Technical Support - We're here to help

In these unusual times, our first wishes and our priorities are for the health and well-being of your families and ours. At the same time, we know the tyre industry plays an essential role in keeping our nation’s keyworkers, delivery vehicles, hauliers and emergency services on the road. CAM are exceptionally proud to play our small part - keeping the tyre industry moving.

In light of the Government’s announcement and the advent of a further national lockdown, all of the CAM team will continue to work from home. The good news is all departments remain fully operational and available to assist you.

Product Support

Our exceptional technical support service continues uninterrupted. CAM customers that require product support can contact the support team:

By Telephone

Call 01453 891000 and press 2 to be connected to a member of the support team.

Telephone support is available Monday to Friday 7am to 6pm and on Saturdays from 8.30am to 1pm.

‘Out of Hours’ emergency support is also available on Saturdays from 1pm to 5pm, and on UK Bank Holidays between 9am and 1pm.

By email

Email your support request to helpline@cam-systems.co.uk and we will respond. Please note if your request is urgent, please telephone the support team for our promptest response.

Via your Support Portal

Customers with existing access to CAM’s Autotask support portal can log and track their support tickets using their unique login.

Customers that don’t have access to CAM’s Autotask support portal but would like to create and track their own support tickets, should call or email to request access.

Please be assured that we will continue to be available for product support, technical delivery and account management services over the coming months and we look forward to hearing from you.

Best wishes to you and your loved ones.

The CAM team